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Add issue template for camera compatibility report and ask user to fill it out in docs

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Janis Hutz 2025-08-27 11:53:57 +02:00
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.github/ISSUE_TEMPLATE/camera_report.md vendored Normal file
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---
name: Camera Compatibility Report
about: Report camera compatibility with features like Autotracking, PTZ or Two-Way Talk
title: '[Camera Compat]'
labels: documentation
assignees: ''
---
**The exact name of the camera**
Dahua DH-SD49825GB-HNR
**Supported Features**
- [ ] PTZ (via Frigate's WebUI)
- [ ] Autotracking
- [ ] Two-Way Talk
Any notes, like how to configure the camera and Frigate, if non-standard
**Additional notes**
Any additional notes you want to add

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docs/docs/configuration/cameras.md
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@ -89,7 +89,7 @@ An ONVIF-capable camera that supports relative movement within the field of view
## ONVIF PTZ camera recommendations
This list of working and non-working PTZ cameras is based on user feedback.
This list of working and non-working PTZ cameras is based on user feedback. It is thus important that you [report camera compatibility](https://github.com/blakeblackshear/frigate/issues) if you manage or do not manage to get a camera not listed here working.
The FeatureList on the [ONVIF Conformant Products Database](https://www.onvif.org/conformant-products/) can provide a starting point to determine a camera's compatibility with Frigate's Autotracking. If it includes `PTZRelative` and `PTZAuxiliary` along with `PTZRelativePanTilt` and / or `PTZRelativeZoom`, the camera may support the functionality required for Autotracking and PTZ Control. However, due to inconsistent support from the manufacturer, it is possible that even though the FeatureList lists these features, the camera still does not respond to commands. If the feature List does not include these features, it is guaranteed that Autotracking will not work. However, if only some of them are present, normal PTZ control via the Frigate's WebUI may still work. If there is no entry for the camer exists in the database, it is recommended *not* to buy the camera, or to consult with the manufacturer's customer support, unless it is explicitly listed as working below.